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Below is a list of services and resources that local organizations are providing during this COVID 19 crisis. We will update these resources as more information becomes available. Please check back for current information.

There are many immediate needs in our community, but the needs will also be long-term and widespread.
In addition to our Annual Campaign that supports organizations who serve our neighbors in need throughout the year, we also have
a fund at the Chest set up specifically for emergency relief – the WIN Fund – and are well prepared to assist with the ongoing hardships
on families and individuals in our community following this crisis.
Please consider donating
in this extreme time of need.

Click here for a list of food relief resources in and around Concord & Carlisle. (prepared in December 2020)

The Acton Food Pantry, which also serves Concord & Carlisle residents, will be open every week: 10:00 am – 7:00 pm Wednesdays, and 9:30 am – 11:30 am Thursdays, as a DRIVE THRU PANTRY ONLY. More information found here

Carlisle resident Lauree Eckler is coordinating a group called The Carlisle Neighborhood Response Team. This group of volunteers will shop for vulnerable Carlisle residents that do not have anyone else that can provide those services. Please see the following link both if you need help or would like to volunteer.

Currently, we are responding to calls as best we can, continuing with Minuteman Senior Services Meals on Wheels delivery, and providing transportation to local high-priority, non-emergency doctor’s appointments. 

The Center for Parents and Teachers in collaboration with Dr. Rachel Kramer invites parents/grandparents and guardians to join Dr. Kramer for free weekly parent education webinars covering topics such as:
Coping With Anxiety in Uncertain Times
Get login information at
Dr. Kramer will be offering webinars on Wednesday mornings at 10:30 AM throughout the coronavirus crisis. Please visit her website to access recordings of past webinars, weekly newsletters for parents, and to sign up for future webinars. Unable to join in person on a Wednesday morning? Please feel free to email questions to Dr. Kramer in advance at and every effort will be made to address all questions and concerns during the webinar.

The internet is filled with patterns, how to’s and recommendations, but if you’re struggling with some specific problems with either your machine and/or your pattern, and just need some help, Concord resident and life-long seamstress Amanda Mujica is willing to help. (Amanda’s Sewing Fix It Class was scheduled to run this spring – look for more of her classes when we resume). Send us your questions or problems!

Town offices are shut except for all non-essential personnel. Bonny Wilbur is not able to make home visits or meet with clients, but will be checking phone and email frequently. The town website has been updated with this information, and is updated often to reflect any new information. Contact or 978-318-3034

Making Masks – A local seamstress is making masks being distributed to seniors. She can no longer get material or elastic. If you have any cotton fabric or elastic material to donate please contact Renee Burns 617-645-9090 to arrange for a safe drop off.

Shopping for a senior – Help is needed to shop for groceries for seniors. No personal contact takes place. If you are not in a high risk category and willing to shop for a local senior, please contact COA Director, Ginger Quarles at 978-318-3020

Discovery Museum is open! Advanced ticket reservations are required. Members can reserve tickets 7 days in advance, non-members 5 days. Welcome back!

DVSN is an essential service, and, we are doing all we can to follow up on our toll free, confidential HELP LINE calls and reach out to clients by telephone with a secure, confidential phone line. We are here to help. DVSN’s HELP LINE IS 888-399-6111. Please encourage victims to call for help.


  • While Emerson Hospital currently has inventory to support our healthcare workers in the short term, we are planning for a high volume of patients in which our inventory of Personal Protection Equipment (PPE) will begin to deplete rapidly.
    If you know anyone that might have access to supplies either personally, our through their place of work, we are currently seeking donations of PPE and other items. Current needs include masks (surgical & N95 any version), gowns, Tyvek suits or similar, and eye protection (face shields of any kind). Please reach out to Karl Kussin, Emerson’s Chief Philanthropy Officer and Vice President of Development at 978-287-3080 or email
  • Blood donors are needed! An appointment is required to maintain social distancing. To make an appointment, call Emerson’s Blood Donor Center at 978-287-3390.
  • Emerson employees are in desperate need of childcare. If you or someone you know could provide babysitting in their homes, please contact Emerson HR Manager Diana Marzoratti at

COVID-19 has made it necessary for English At Large to cancel all in-person programs. However, many of our volunteers are determined to continue instruction to keep their learners moving forward. Tutors and learners who are able are holding virtual sessions, utilizing email, Skype and FaceTime technologies.

With the help of our tech-savvy volunteer group facilitators, we are also working to identify online options for those who wish to experiment with hosting Conversation Groups through virtual platforms.

Our Career Access Lab Program recently held mock “Skype” interviews and we are adding to the existing curriculum to develop activities that our learners can do to continue moving their job search forward.

Through our social media channels we are sharing news updates and resources from credible sources. These are very frightening times for everyone, and we want our learners to know that help is available in their community from organizations and people they can trust. During this time we feel that this is the most important role we can play; the relationships between our learners and our volunteers is a strong network that will help us ensure that people most in need and most at risk are getting the information and support they need. Our goal is to help keep everyone safe and healthy, and connected to their community.

Ferns Country Store in Carlisle is willing to deliver groceries and meals. Please contact them for details, 978-369-0200.

We can connect families to resources and we have a diaper pantry that we can leave diapers for families that call or email us for what they need.

Gaining Ground remains committed to our recipients and hunger-relief partners who rely on us as a source of fresh produce. We are making plans to ensure our produce delivery stays on schedule and to minimize any potential disruptions.  

Please see below a list of area grocery stores offering special senior shopping hours, as well as others that do not offer special hours for seniors but continue to be options for grocery shopping for the community.

  • Stop & Shop, 100 Powder Mill Rd., Acton, senior special hours: 6 AM – 7:30 AM (7 days/wk).
  • Crosby’s Market, Concord, Still working on times. Early AM is best: store is less crowed, cleanest. Currently store is less crowded than at start of crisis.
  • Roche Bros., (all locations), seniors over 60 special hours: 7 AM – 8 AM (7days/wk).
  • Whole Foods, 170 Great Rd., Bedford, senior special hours: 8 AM – 9 AM (7 days/wk).
  • Wegmans, 53 3rd Ave., Burlington, no special senior hrs at this time Hours: 7 AM – 10 PM, (7days/wk).
  • Market Basket, 110 Market Place Dr., Waltham, senior special hours: Tues., Wed., Thurs., 5:30 AM – 7 AM.
  • Market Basket, 6A Cornerstone Squ., Westford, senior special hours: Tues., Wed., Thurs., 5:30 AM – 7 AM.
  • Trader Joes, 145 Great Rd., Acton, no special senior hours; hours: 9 AM – 7 PM (7days/wk).
  • Donelans, 248 Great Rd., Acton, no special senior hours, but considering it; best times are mornings.
  • Debra’s Natural Gourmet, 98 Commonwealth Ave., Concord, no special senior hours, but AMs best to shop; hours: Mon. – Sat. 8:30 AM – 6:30 PM; Sun. 10:30 AM – 6 PM.

Houshold Goods is currently accepting donation drop-offs by appointment only. Due to Covid-19, our donation drop-off process has changed so we can provide the safest experience possible for you, our volunteers, and our clients. The number of donation drop-offs will be limited each day so we can follow social distancing and sanitizing guidelines. Please sign up here, or learn more about our new process here.

Lyft has activated LyftUp to donate tens of thousands of rides to those with essential transportation needs — especially for families and children, low-income seniors, doctors and nurses.

Mass211 is providing information about Coronavirus to the Massachusetts community in partnership with the Massachusetts Emergency Management Agency and with support from the Department of Public Health. Up-to-date information is available by calling 2-1-1 from any phone in Massachusetts and selecting the option for Coronavirus.
Our Call2Talk program is also here to help people during this time of increased anxiety and possible isolation.

We are working remotely. Clients with existing cases can call and email their advocates. People seeking legal services can also call and an intake worker will return their call and do an intake if appropriate. Intake hours will be MWF 10-1 and TR 2-4. All outreach, clinics and Lawyer for the Day programs are suspended until further notice. 

Most Minute Man Arc programs are operating via telemedicine. All nine group homes are fully staffed 24/7. The Early Intervention Program is accepting referrals directly from families with infants and toddlers who may have concerns about their development. Call 978-287-7950 to start the referral process. There is no out of pocket cost to parents for evaluations or services.

We are in need of unopened containers of sanitizing wipes and new N-95 masks. Contact Stephanie Parish at for drop off instructions.

Everyone at Minute Man Arc is grateful from the bottom of our hearts for all the donations of paper goods, cloth masks and well wishes. Our collective spirit is buoyed by the outpouring of community support.

Minuteman Senior Services recognizes the widespread concern about COVID-19 (Novel Coronavirus). The situation is changing daily but our agency remains open, supporting seniors, people with disabilities and their caregivers, and making preparations in advance for all scenarios.

Here is what we are doing as of March 18, 2020:

  • We continue to accept referrals via our online referral form and/or by calling 888-222-6171
  • We are working closely with the Executive Office of Elder Affairs and our 16 municipal partners, to stay up-to-date on local needs and concerns
  • We have adapted some program protocols to keep consumers, volunteers and staff safe
  • We are calling all home care and senior nutrition consumers to determine what they might need, identifying our most vulnerable consumers, and working to ensure back-up plans for care and meal delivery
  • We are making pre-screening calls prior to visiting people in their homes
  • We are keeping our resource data base up-to-date with current, town by town information for those that need assistance with food, medicine, or essential transportation. Please call 888-222-6171 for assistance
  • We are operating with limited staff in the office environment, and practicing social distancing
  • We have infection control procedures in place in our office, with regard to home-delivered meals, and throughout our vendor agencies
  • We are working with the Executive Office of Elder Affairs to identify the Personal Protective Equipment needs for our staff and provider agencies
  • We continue to monitor guidance from the Centers for Disease Control (CDC) and the Massachusetts Department of Public Health

Mothers Out Front has create this site: as a resource for getting help, in particular for parents. 

Here are some nature based activities that you can do at home:
Record Natural Changes
Autumn has been documenting the rapid changes of spring in a nature journal. She suggests choosing an object to focus on that you can easily access and observe for a few days or weeks, and making a variety of observations. You can also get creative and write a poem! See journal examples here.

Due to concerns for the health and safety of our guests, volunteers, and community, Community Dinners for the near future have been canceled. Our Pantry will be OPEN regular hours with drive-thru service. Please arrive at your normal pantry time. Foot traffic should receive grocery bags at the back door. New guests are welcome 5-6:30pm. Please keep good social distancing practices in mind. Please review our COVID-19 Response Plan and check back frequently for updates.

For up-to-date information on COVID-19, including town news and other resources to support residents, visit

Please be aware that this is a quickly evolving situation and you are encouraged to visit companies and agencies websites, or contact them directly with specific questions. Due to high call volumes and demand, it is recommended that you visit websites for information prior to emailing or calling.

Comprehensive Resources:

Call 211 or visit for questions about COVID-19 and resources to address challenges related to the COVID-19 situation (financial, emotional, childcare, etc.).

Utilities (gas, phone, cable, etc.):

Some companies are making changes to their billing and policies during the COVID-19 situation. This may include reduced costs, waiving late fees, postponing shut-offs, providing discounted or new services, etc. Please call or visit your providers’ websites to stay informed. Many companies are only providing relief services if you request them.


Due to concerns for the health and safety of their guests, volunteers, and the community, Open Table’s Community Dinners typically scheduled in Concord and Maynard have been canceled. Their Pantry will be open regular hours with drive-thru service. Please review their COVID-19 response plan and frequently visit Open Table’s website for updates.

For those in need, including those who may have changes in eligibility due to lost wages, consider applying for Food Stamps/SNAP or WIC.

Maintain social distancing by exploring grocery and prescription delivery options. Check the website or call your local pharmacy and/or grocery store to learn the latest status of their delivery programs. Note that many local businesses are reducing or eliminating fees during this time.

Visit Project Bread’s website or call their Food Source Hotline for multi-lingual support to access information on local food pantries and other resources for those needing food: 1-800-645-8333.

Many restaurants are offering delivery and even waiving delivery fees.

Time Out of Work: This is a constantly evolving situation. Keep informed of state and federal guidelines and legislative changes. You are encouraged to apply for unemployment as soon as you become eligible. Keep in mind that there may be some delays due to a significant increase in requests.

If you need to be out of work due to illness, risk of illness to yourself or family, etc., consider the following:

Talk to your employer about using paid time off.
Talk to your employer about other creative approaches, such as working remotely, if applicable.
Understand your short-term disability policy.
Ask your employer about other supports available.
If your job offers it, consult the Employee Assistance Program (EAP) for free confidential support, including but not limited to counseling, legal advice and other resources.
For low-income individuals with questions about legal rights, call MetroWest Legal at 508-620-1830.

Assistance Paying Bills:

Concord’s Hugh Cargill Trust Committee receives and processes applications for funds from Concord residents with emergency financial needs. For financial assistance, please call 978-318-3100 x2030. You may also contact the Hugh Cargill Trust Committee by email at All applications and awards are kept confidential

The St. Vincent de Paul Society is a Catholic organization that supports people in need of emergency financial support, regardless of their religious beliefs. They can be reached at: 978-369-7442 x229.

Other Discounts and Resources:

Many organizations and businesses are updating their policies and providing new offers by the hour. Consider doing an internet search for the need, and including the word “coronavirus” or “COVID-19” in your search.

Many shops are also offering curbside pick up to encourage social distancing while still providing access to needed items.

Massachusetts has received approval for the disaster declaration and small businesses and private non profits from all counties in the state are now able to apply for SBA EIDL loans. The website for applicants is

MetroWest Health Foundation

  • Up to $10,000 for immediate needs related to health of those in the region
  • Application:

Foundation for MetroWest

  • MetroWest Emergency Relief Fund- Up to $5,000 for emergency basic needs
  • Framingham Food Fund: Up to $2,500 for food and basic hygiene items – Framingham only
  • Applications:

Project Bread

Boston Foundation

Blue Cross Blue Shield of Massachusetts Foundation

Greater Worcester Community Foundation

EOS Foundation

Nellie Mae Foundation

Tufts Health Plan Foundation

Harvard Pilgrim Health Care Foundation

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